Seniors on Medicare are especially vulnerable to scammers and sometimes those doing the scamming are actually insurance agents trying to hide their identity.
Seniors can verify the identity of an insurance agent by getting the agent's name, license number, and callback number and then verifying their license with the state's department of insurance. The numbers for each state department of insurance can easily be found with this link. Contact your department of insurance before giving out any personal information to someone who has contacted you by phone.
The good rule of thumb is – if they call you, you do not know who they are – regardless of what the CALLER ID says.
If you contact them, you are in control of who you are talking to. So, verify who they are, then call back their legitimate number
Here is the helpful video on the topic:
Christopher Westfall, National Producer # 596926